Right of rescission

You have the right to withdraw from this contract within fourteen days without giving any reason. 

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods. 

To exercise your right of withdrawal, you must inform us 

TBT Cosplay - pinmania.at 
Holzergasse 3/6/1 
A-1110 Vienna Austria 

or 

Email: info [at] pinmania.at 

by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, but this is not mandatory. 

You can simply fill out and submit the withdrawal form electronically using our form – 

To our withdrawal form. 

If you make use of this option, we will immediately send you (e.g. by email) a confirmation of receipt of such a withdrawal. 

To comply with the withdrawal period, it is sufficient that you send the notification of your exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation 

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. 

We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.